How We Ship

United States Orders: We are proud to offer FREE SHIPPING on all U.S. orders for three or more bottles of product! This can be three bottles of the same product or three different products. And, yes, this applies to our customers in Alaska, Puerto Rico and Hawaii too!

Ordering less than 3 bottles? No problem, please add $8.95 for shipping and handling to your order total.

We do our absolute best to ship all orders within one business day of when you place your order. Please note, if you place your order on a Friday or weekend, your order will most likely ship the following Monday. We typically ship via USPS, FedEx SmartPost or UPS Mail Innovations (both are in partnership with USPS). That means your order may be delivered by either carrier or USPS depending on your location and size of your order. Typical delivery is 5-7 business days after your shipment leaves our warehouse in St. Louis, Missouri or West Palm Beach, Florida. Please provide your email address when you order to receive an order confirmation and tracking information once your order ships.

Temporary notice
COVID-19 International Shipping Restrictions: Please note, due to COVID-19 many countries have announced shipping restrictions and service delays. Therefore delivery within your country may take longer than usual. If you do not see your country in the drop down menu at checkout and it is not in the list of countries we cannot ship to below, it is because your country has issued “temporary” shipping restrictions due to COVID-19. Conditions are subject to change and are being monitored closely. We will update as restrictions are lifted. If you have any questions about shipping to your locale or need assistance with international shipping please contact customer service at 1-561-536-5629 between the hours of 9am and 5:30pm Eastern time.

Canadian Orders: Canadian orders do not qualify for free shipping and our flat rate charge is $14.95 per shipment. We ship to Canada via USPS First Class International and delivery times vary by location. It is your responsibility to comply with any Canadian policies concerning the import of vitamins and supplements. Any Canadian customs, inspection or other shipment fees imposed by Canadian authorities will be your responsibility to pay on delivery of your order.

Temporary notice
Notice from Canada Post due to COVID-19: Canada Post has advised that the following delivery procedures remain in effect. Items requiring a signature, proof of age or the collection of customs fees will continue to be delivered directly to a nearby post office for pickup by the customer. Additionally, Canada Post has recently restored the 15-day limit for customers to retrieve their parcels after receiving a card with instructions. Items will be returned to the sender if they are not collected within 15 days. Force majeure remains for all international letter-post, parcel-post and Express Mail Service (EMS) items.

International Orders: Thank you for your interest in Peak Pure & Natural® supplements. Due to customs laws, we cannot legally ship vitamins and nutritional supplements to the countries listed below. We apologize for any inconvenience this may cause. For additional information please contact the Regulatory Authority that oversees import/export for your country.

Countries We Cannot Ship To

AF   Afghanistan

DZ   Algeria

AD   Andorra

AO   Angola

BR   Brazil

BI   Burundi

BF   Burkina Faso

CV   Cape Verde

TD   Chad

CG   Congo

DK   Denmark

DJ   Djibouti

ER   Eritrea

ET   Ethiopia

FR   France

GF   French Guiana

GA   Gabon

GM   Gambia

GP   Guadeloupe

GN   Guinea

IR   Iran

IQ   Iraq

KG   Kyrgyzstan

LS   Lesotho

LR   Liberia

LY   Libya

MG   Madagascar

MU   Mauritius

MD   Moldova

MC   Monaco

MN   Mongolia

MS   Montserrat

MA   Morocco

MZ   Mozambique

NA   Namibia

NE   Niger

MP   Northern Mariana Islands

NO   Norway

PK   Pakistan

PT   Portugal

QA   Qatar

RE   Reunion

RU   Russian Federation

RW   Rwanda

SN   Senegal

RS   Serbia

SC   Seychelles

ES   Spain

BL   Saint Barthélemy

VC   Saint Vincent and the Grenadines

SE   Sweden

TZ   Tanzania

UA   Ukraine

WF   Wallis and Futuna

 

There will be an additional charge for all orders shipped to an address outside the 50 United States and Canada. These orders do not qualify for free shipping and our flat rate charge is $24.95 for all non-U.S. or Canadian delivery addresses. All International orders are shipped via USPS First Class International and delivery times vary by location. It is your responsibility to comply with any policies imposed by your country of origin concerning the import of vitamins and supplements. If your country charges any customs, inspection or other international shipment fees, they will be your responsibility to pay on delivery of your order.

If we can provide additional information you may contact us: 

Contact Us Via Phone:
International Direct Dial: 1-561-536-5629

Customer Service Phone Hours:
Mon-Fri: 9 a.m. to 5:30 p.m. (Eastern US)

customer.service@peaknatural.com

 

Important Note for Canadian and International Orders Only: International shipping charges and any customs, inspection or other international shipment fees are specifically excluded from our Refund Guarantee. If you are unsatisfied with your purchase for any reason, we are happy to refund your full purchase price on the product you ordered, but we cannot refund international shipping or any associated fees.